New electricity tariff: NERC asks Discos to refund overbilled customers

 

The Nigerian Electricity Regulatory Commission has directed power distribution companies to refund all overbilled Band B customers by April 11.

This directive to the electricity distribution companies on implementation of the April 2024 supplementary Multi-Year Tariff Order was released on Saturday.

The directive came amid complaints from customers not on Band A, who are now being made to pay N225/KWh for electricity.

On Wednesday, the Federal Government said it would no longer pay subsidy on electricity consumed by Band A customers, but others would continue to pay the old rates.

However, as DisCos upgraded their payment platforms, some customers on Band B, C, D, and E said they were made to pay N225/KWh instead of the old tariff.

As a result, the NERC said it had directed all electricity distribution companies to refund the affected customers.

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